* Customer-focused Approach - Provide a customer care philosophy that emphasizes customer satisfaction.
Participate in department's efforts to investigate service anomalies or hardware malfunctions.Preventative maintenance is a critical part of maximizing technology uptime to maximize productivity and is a primary responsibility of this position.Due to the nature of the business, work hours may include nights, weekends and holidays.Technologies supported are TV Broadcast, TV Production, Streaming Video, IT and AV.Overall Responsibilities Include the Following: The Broadcast Engineer position is responsible for the efficient and effective day-to-day maintenance and operations of the underlying broadcast and TV production technological infrastructure and for elements of IT technology that supports the activities of the Company.Responsibilities will include: • Maintenance, repair and upgrade of existing equipment and systems to ensure 24/7 operation of the television and radio stations and PEG channels • Research, design and installation of new equipment and systems to improve efficiency and reliability of broadcast and cable outlets • Manage engineering staff, determining priorities and ensuring timely and accurate completion of tasks and project • Review and, where appropriate, update all existing documentation outlining engineering procedures and protocols and system diagrams • Generate engineering procedures and documentation, including diagrams, for any new equipment and systems.• Manage engineering staff at all designated technical locations, including master control, production and transmission sites • Manage and coordinate work of contracted vendors including maintenance, repair and other technical consultants • Coordinate, where appropriate, with other City agencies for the completion of assigned tasks • Manage the purchase and inventory of all equipment and systems at all designated technical locations • Provide regular written communications to supervisor and other management as required • Ensure that all work is completed in compliance with all FCC and other regulatory requirements License Requirement: - A Motor Vehicle license valid in the State of New York may be required for some assignments.Candidate must be proficient with High Definition video play out servers, routers, automation systems and KVM systems, broadcast TV encoders, transmitters and standards, RF operation and repair, Video Routers, IP Video Switchers, Automation Systems, networking knowledge, IP configuration, command prompt testing/pinging, trouble shooting knowledge of entire system comprised of multiple components and micro systems based on reading wiring diagrams and router and other lists, knowledge of wiring diagrams, Auto CAD drawings Evertz, Pebble Beach, Audio Vault, and Axia a plus. Candidate must be able to communicate effectively in verbal and written form in addition to being able to work closely with all station staff in a team environment; be able to work flexible hours, 24/7 as equipment/issues arise. Post Date: 07/18/2018 Job #: 15661 Organization Type: – Radio Station - Non-commercial, Television Station - Non-commercial Job Title: Other: Broadcast and IT Support Engineer Location: NY: New York Job Description: We seek a Broadcast and IT Support Engineer which reports to the Technical Operations Manager.Under varying degrees of direction, with varying degrees of latitude for independent action and decision, the Broadcast & IT Support Engineer is expected to support and maintain an active 24/7/365 broadcast facility which includes master control, transmission site, and various interconnected production and/or post-production facilities.* Experience with Windows and Apple desktop computer equipment and software applications.* Experience with non-linear edit system and file based workflow systems.