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Their accredited installers and service companies send new and unexperienced so-called technicians everytime that obviously know nothing but their go-to solution to every problem of reprocessing (of freon) and electronic board replacement -which cost so much money for a duration that lasts just about the time the warranty of the “repair” expires.We bought Samsung, thinking it was a reliable and customer oriented company – based on its availability and advertising everywhere. We are now stuck with 8 units that are basically useless (blowing hot air or no air at all) – one more after 7 units were finally noted broken by Samsung Philippines head office technician.
To avoid personalized advertising based on your mobile app activity, you can install the DAA’s App Choices app here.In the late 1960s, it entered the electronics industry and ten years later the shipbuilding industry.These last two industries would prove to be its largest growth industries.I will soon use all of my power in all medias to discourage everyone to not purchase Samsung products .This is my second request for assistance without response.No comment from the company as to when the issue might be resolved or what they plan to do with the millions of phones already sold. Tagged as: Samsun complaint department, samsung address, samsung consumer complaints, samsung corporate address, samsung corporate office headquarters, samsung customer complaints, samsung headquarters, samsung home office, samsung main office, samsung office address, samsung office email, samsung office fax, samsung office phone, samsung office phone number I have never seen such a terrible product…Samsung headquarters in the US are located in Ridgefield Park, New Jersey. Answer 1: The phone number for Samsung is (201) 229-4000. I purchased 4 new appliances for our kitchen and it has taken over a month to get all working .Numerous complaints about the phone catching fire while recharging the battery caused the company to issue replacement phones.However, in early October of 2016, the company announced that it had not only stopped sending replacement phones due to continued fire issues but that they have stopped production of this popular model altogether until they resolve the issue. Answer 3: Samsung was founded by Lee Byung-chul in 1938.Through the course of its first year warranty period, we already had clear warnings – it’s not a one in a 17 kinda thing – as roughly 5 units already had issues.And I was ( and still am) a frequent caller of their so called customer service hotline TO NO AVAIL.